Shipping Policy

Shipping Policy

At Zovela™, we want your order to arrive safely and as quickly as possible. Below you’ll find everything you need to know about our shipping process.

📦 Processing Time

All orders are processed within 1–3 business days of payment confirmation. Orders placed over weekends or public holidays will be processed on the next business day.

🙩 Delivery

Once dispatched, orders are delivered within 7–11 business days. Delivery times may vary depending on your location.

🔍 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery status.

⚠️ Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us within 48 hours of the expected delivery date:

📍 Incorrect Address

Please ensure your shipping address is correct at checkout. Zovela™ is not responsible for orders delivered to an incorrect address provided by the customer.

Zovela™ — All About Hair. We handle every order with care.